Program not responding when trying to add files

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khalm
Posts: 6
Joined: Sun Jul 30, 2023 5:16 pm

Program not responding when trying to add files

Post by khalm »

Just installed thee trial. I hit add files and added 10 files. Program not responding. Is this a limitation in the trial? Running win10, and ryzen7 2700x cpu, 32gb ram. Program installed on a M2 SSD.
admin
Site Admin
Posts: 971
Joined: Wed Nov 17, 2010 12:56 pm

Re: Program not responding when trying to add files

Post by admin »

What type of files did you add? Is this happening also if you add just one or two?
khalm
Posts: 6
Joined: Sun Jul 30, 2023 5:16 pm

Re: Program not responding when trying to add files

Post by khalm »

Wav files. 16bit 44khz. Don't know but it happens if I add a folder as well
admin
Site Admin
Posts: 971
Joined: Wed Nov 17, 2010 12:56 pm

Re: Program not responding when trying to add files

Post by admin »

Could you please share couple of files where program is not responding with xrecode@gmail.com? You could use https://wetransfer.com/.
khalm
Posts: 6
Joined: Sun Jul 30, 2023 5:16 pm

Re: Program not responding when trying to add files

Post by khalm »

Yes I could but since you ask that, I'm assuming you think other files will be fine? I'm not at my computer but will do this when I get back 👍 Thanks
admin
Site Admin
Posts: 971
Joined: Wed Nov 17, 2010 12:56 pm

Re: Program not responding when trying to add files

Post by admin »

I don't know :) Sometimes it's some special file, sometimes it's antivirus, which is tampering with the program.
khalm
Posts: 6
Joined: Sun Jul 30, 2023 5:16 pm

Re: Program not responding when trying to add files

Post by khalm »

Oh ok. I use windows' built in antivirus. Can probably create an exception in it.
admin
Site Admin
Posts: 971
Joined: Wed Nov 17, 2010 12:56 pm

Re: Program not responding when trying to add files

Post by admin »

Then it should be fine.
khalm
Posts: 6
Joined: Sun Jul 30, 2023 5:16 pm

Re: Program not responding when trying to add files

Post by khalm »

Alright thanks for your replies. Will try out more when I get home 👍
khalm
Posts: 6
Joined: Sun Jul 30, 2023 5:16 pm

Re: Program not responding when trying to add files

Post by khalm »

Tried again now with other files. Works beautifully. However, I found there was a slight decrease in volume when converting mono to stereo. Is this normal?
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