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end of converted file missing?

Posted: Tue Feb 20, 2024 1:19 pm
by Dionysis
Hello!
I am running XRECODE 3 [64-bit] 1.93 on Windows 11 Home 64 bit.
Is 1.93 the version? I see that the current one is 1.143, no?..

Anyway, I've been running the software for years without problem.
I've been noticing, though, lately, that when I convert wav files to mp3, and when the original files are less than one minute long, the last seconds of the converted files are missing. Am I doing something wrong?

Re: end of converted file missing?

Posted: Tue Feb 20, 2024 1:32 pm
by admin
Please install the latest version 1.143.
If the issue is still present, please send that wav file and the Diagnostic information (it's under the About button) to xrecode@gmail.com.
You could use https://wetransfer.com.

Re: end of converted file missing?

Posted: Tue Feb 20, 2024 5:33 pm
by Dionysis
Will installing the update void my initial purchase of the product?

Re: end of converted file missing?

Posted: Tue Feb 20, 2024 6:16 pm
by admin
No, all updates for the current version are for free.

Re: end of converted file missing?

Posted: Wed Feb 21, 2024 9:30 am
by Dionysis
After the update the problem persists...
Where is the diagnostic information? I don't see anything under the "About" button.

Re: end of converted file missing?

Posted: Wed Feb 21, 2024 9:43 am
by admin